I want to thank you for your products. The watch is so great looking, the voice is really clear and the [gift] box is really an awesome bonus. As far as the shipping, it took less than a week! So again I really want to thank you, from me and my grandmother who is now blind because of diabetes, and want to assure you that we WILL do business again with Assistech in the future and will recommend this website to anyone who wants their life to be easier."
- Marc-André Cloutier (Québec, Canada)
I want to thank you for the excellent service. This is my first experience with ordering on-line and you made it easy to fill out the form for ordering. Plus the item I have ordered arrived in a short time [and] it was carefully wrapped."
- Jocelyne Addison (Québec, Canada)
Many thanks for your prompt reply (...) You may be assured that your credibility and excellent customer service are very much appreciated and I shall not hesitate to order from you as and when needed."
- Michael Maina (Vero Beach, Florida)
Thank you for your fast and effective response to my problem. As this was my first order; I was a little set back. Your fast response to identify and solve my problem is greatly appreciated. I will continue to be a customer."
- Thomas McLean (Summerville, South Carolina)
I appreciate that your company exists and provides useful products for us 'aging boomers' who can't see without our glasses! I suspect as time goes on I'll need some other aids as well, so thanks for being there for us."
- Bob Wachtel (Clearwater, Florida)
I am truly amazed at the efficiency and smoothness of your corporation's operations from Alpha to Omega. Especially, in the way you keep a customer apprised at each point of the process. (...) Your philosophy in taking care of your clients is very unusual and should set the standard for other companies. I am a retired Regional Director for the Texas Commission for the Blind and will certainly pass information about your company to others in that organization."
- Louis Larralde (San Antonio, Texas)
We had previously ordered a talking watch from another company, and it was cheaply made and the voice on the watch was too quiet for my grandmother to hear. The quality of your watch is excellent, and she is able to hear the time. This is a big blessing - thanks for selling a great watch."
- Lynn Repak (Arlington Heights, Illinois)
I found your company to be very efficient. The website was easy to maneuver through and I was checkout out quickly and safely."
- Mayme Smith (Manchester, Kentucky)
The Customer Service person was wonderful and very friendly. He answered all my questions and was a pleasure to talk to a live person."
- Bonnie Jo Minto (Niantic, Connecticut)
I must applaud you for the services that you are offering to the visually impaired. (...) I know of so many blind or not that have used your services and baby you need to be the best in the business. Regardless of the order problem I received, I will always send them to your website."
- Shaun Hobdy (Phoenix, Arizona)
[Assistech] had just what I needed for my aging parent, who is rapidly losing his sight... I was surprised when the [order] arrived in two days!!"
- J.B. Witherspoon (Blacksburg, Virginia)
[I] found exactly what I was looking for! Terrific service!"
- Faye Phillips (Manitoba, Canada)
Thank you for the excellent service!!! The clock we ordered arrived at my father's on Thursday. Never thought it would get there that fast. We will definitely use your company again!"
- Penny Boswinkle (Marshall, Michigan)
You think of everything and your Customer Service is very sweet and very helpful. Thank you! I am glad I found your site!"
- Wendy Sauvage (Carson City, Nevada)
Very helpful customer service. Very nice people. A+++"
- Erica O'Connor (Oakland, California)
Products were excellent. Located hard-to-find large digit phones for seeing impaired and hard of hearing. Had very difficult time to find such products in regular stores. Have already recommended your site to the Society for the Blind and the Sunrise Senior Living Communities. My mother is very pleased with both phones."
- Donna (Bethesda, Maryland)
My order was handled promptly and efficiently."
- Ken Kasperson (La Canada, California)
I felt like I hit the jackpot when I found your website."
- Roger V. (Cincinnati, Ohio)
We were VERY pleased with the product we bought and the clarity of the phone that was purchased."
- Lois Corbett (South Paris, Maine)
Item was backordered. Telephone call was made to ask what to do. We discussed another watch and based on the description, cancelled original and ordered secondary. Item was shipped on time and in excellent condition. Excellent customer service."
- Bill Jones (College Station, Texas)
Store went above and beyond to change shipping method because they knew that a cheaper method would get here just as fast. It did and they saved me money. The product I ordered is exactly as described and working well."
- Rod Lampart
The [talking] watch arrived today and I thank you very much for the prompt and efficient service. You were so helpful and my mother will be so appreciative of being able to know what time it is anytime she wants to know. The watch was really easy to set--I usually don't have good luck getting watches set correctly and this one was a cake walk. Thanks for that too!!!"
- Judith Adkins (Mesa, Arizona)
Ordering was easy, the merchandise came in a timely manner and was true to the picture and description in the web site."
- Brenda Springman (Woodbury, New Jersey)
I really appreciate the way you guys are doing business. I ordered some of the stuff online last time when I had to go to my country, and it took forever to reach me. And it arrived only [after] I left. But with you guys it was so simple - I got my order on time [and I'm] very happy with the product."
- Megha Babladkar
I want to thank you and all the staff at Assistech for the excellent service and respect for your customers, who need your products. There was an issue with my order, but Assistech didn't spare any effort to solve the problem and ship the product to my address here in Brazil, showing to be a serious company, from which shoppers can buy with total trust. I shall continue to buy more products from this company and shall recommend it to other people. I received the item in perfect condition. Thank you."
- Edvino R. Schelbauer (Curitiba, Brazil)
I have been so impressed by what you have to offer. The followup emails, including today's, is above and beyond. I also got your email advertising holiday specials. I thought that was a very smart strategy."
- Janie Collins (Kirkland, Washington)